Taxi Booking Terms & Conditions

All bookings are confirmed only after receipt of the required advance payment.
The balance payment must be made as per the agreed booking terms before or during the journey.

Complimentary waiting time at the pickup location is 30 minutes from the scheduled reporting time.
Any waiting beyond 30 minutes will attract applicable parking charges and waiting charges, which shall be paid by the customer.

One trolley bag per passenger is included.
Extra luggage or oversized baggage may require a larger vehicle or luggage carrier and will be charged additionally.
Midlife Holidays reserves the right to refuse excess luggage that exceeds the vehicle’s carrying capacity.

Smoking, tobacco, cigarettes, vaping, alcohol consumption, and any intoxicating substances are strictly prohibited inside the vehicle.
Passengers under the influence of alcohol or drugs who create a nuisance or safety concern may be denied boarding or the trip may be terminated without any refund.

Passengers must behave respectfully with the driver.
Any abusive language, threats, physical assault, or misbehavior towards the driver will result in immediate termination of the journey, and legal action may be taken as per applicable laws. No refund shall be provided.

Mechanical breakdowns are rare but may occur unexpectedly.
Passengers are required to allow reasonable time for repairs or replacement of the vehicle.
If delays affect the itinerary, sightseeing or travel plans may need to be modified accordingly.
No refund or compensation shall be payable due to such unforeseen mechanical failures.

Midlife Holidays shall not be responsible for delays, cancellations, or itinerary changes caused by:

Any additional hotel stay, meals, transportation, parking, or other expenses arising due to such events shall be borne entirely by the customer.

During sightseeing, the driver’s duty is limited to 8 hours per day.
If the customer requests additional sightseeing or extended usage beyond the agreed duty hours, extra charges shall apply.

Vomiting inside the vehicle will attract cleaning charges of ₹500 to ₹1,000, depending on the extent of cleaning required.
Making the vehicle excessively dirty by food, drinks, mud, or any other reason may attract a minimum cleaning charge of ₹500.

Any damage caused to the vehicle, including torn seats, broken accessories, damaged interiors, or other losses caused by passengers, shall be recovered from the customer at actual repair or replacement cost.

Due to steep gradients, high engine load, and manufacturer safety recommendations in hilly areas, the air conditioner may be switched off during uphill drives or whenever necessary for vehicle performance and safety.
No refund or fare reduction shall be applicable if the AC cannot be used in such situations.

Taxi fares are based on prevailing fuel prices, toll taxes, permits, and government charges at the time of booking.
If there is a significant increase in fuel prices, toll taxes, permit charges, or any government levy before the commencement of the trip, Midlife Holidays reserves the right to revise the fare after informing the customer.

Any change in route, destination, sightseeing points, pickup/drop location, or travel duration requested after booking confirmation may attract additional charges.

The number of passengers must not exceed the legal seating capacity of the booked vehicle.

Passengers are solely responsible for their luggage and personal belongings.
Midlife Holidays shall not be responsible for any loss, theft, or damage to personal items left in the vehicle.

Drivers will follow all traffic laws and safety regulations.
Customers shall not compel the driver to overspeed, drive continuously without rest, or violate any law.

Cancellation and refund shall be governed by the cancellation policy shared at the time of booking.
No refund shall be provided for unused services, no-shows, early trip termination by the customer, or interruptions caused by force majeure events.

All disputes arising out of the booking shall be subject to the jurisdiction of the competent courts in Amroha, Uttar Pradesh, India.

Important Notes

Pickup waiting time: 30 minutes only.
One trolley bag per passenger is included.
Respect the driver and local traffic laws.
Keep the vehicle clean throughout the journey.
Extra sightseeing, waiting time, route changes, and additional kilometers will be charged separately.
During snowfall, landslides, or road closures, the driver’s decision regarding safety and route changes shall be final.
Midlife Holidays reserves the right to refuse or terminate service without refund in cases of misconduct, illegal activities, or violation of these terms and conditions.